ENJOYING YOUR SPA EXPERIENCE

HOW EARLY SHOULD I ARRIVE?
Please arrive at least 10 minutes prior to your appointment to review your schedule and arrive earlier to take full advantage of our facilities. Appointments begin promptly at the scheduled time. If you are late for your appointment, it may be shortened to allow the technician to be on time for his/her next appointment.

SHOULD I LET SOMEONE KNOW IF I HAVE ALLERGIES, AILMENTS, OR DISABILITIES?
Please notify our Spa Concierge at the time of booking if you have high blood pressure, allergies, are pregnant, or have any other major health issues.

WHAT SHOULD I WEAR FOR MY TREATMENT?
As you will be draped during treatments, the suggested dress for massage and most other treatments is simply a robe and slippers, which are provided. Undergarments may be worn if preferred.

MAY I BRING MY PERSONAL BELONGINGS?
While the spa does have day-use lockers, we recommend that you leave valuables in the safe provided in your guest room. Many treatments require you to remove jewelry. We regret that we cannot be responsible for lost or damaged items. Due to space limitations, we cannot accommodate ski, snowboard, or sports equipment in the spa.

HOW CAN I ENSURE A FABULOUS EXPERIENCE?
Please openly communicate your treatment expectations. Talking with your technicians will enable them to customize your services to ensure your satisfaction.

AGE REQUIREMENTS
The minimum age to use the spa facilities and receive a spa service is 16 years old.

TAXES, FEES & GRATUITY
A 5% Beaver Creek Resort assessment is added to all services.
A 20% gratuity will be added to all services. If you wish to leave cash, please let our staff know upon check-in.
Sales tax will be added to retail purchases.

CANCELLATION POLICY
Please allow 24-hour notice from the treatment start time to change or cancel your appointment.